Sprint PCS dropped over 1,200 customers for over calling their customer service department according to News4Jax. Sprint is not cutting off the people that call 1 or 2 times a month, but the 1,200 people who called over 40 – 50 times a month. Sprint feels these people are not happy, so why not just get rid of them. They said, "Rather than continue to operate in a situation that was unsatisfactory for Sprint and our subscribers, we chose to terminate our relationship with those customers to allow them to pursue other options." Those people that were dropped were sent a letter last month letting them know. My question is, if you drop people like that aren't they going to call and complain even more that they were dropped?
And BTW good for Sprint for doing that! Those people need to get lives and stop their complaining so much. Now I have to go call my cable company for the 50th time to find out when they are going to fix my cable.
